
TypeScript
Sr. Applied AI Engineer
Overview
Zapier is hiring a Sr. Applied AI Engineer to join their Data AI/ML team and help build the AI foundation that powers real product experiences.
Job Description
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.
Responsibilities
- - Build foundational AI tooling—like reusable frontend and backend components for AI agent experiences, observability mechanisms and evaluation tooling.
- - Design and implement data-driven feedback loops to monitor and improve the performance, reliability, and safety of agent systems at scale.
- - Proactively identify tooling gaps and work across teams to standardize best practices for building, deploying, and monitoring AI-driven experiences.
- - Collaborate closely with engineers across product, infra, and data teams to ensure our AI components are reusable, well-documented, and easy to adopt company-wide.
- - Experiment with emerging LLMs and retrieval strategies, helping the team evaluate when to fine-tune, swap models, or adjust orchestration logic.
Required Skills
- - 7+ years of experience in software engineering, with at least 5 of those years dedicated to building distributed, scalable cloud based web applications.
- - Strong communication skills, problem-solving abilities, and a drive to deliver outstanding customer experiences.
- - At least 1 year of experience working with large language models (LLMs) to perform complex tasks in production environments.
- - Familiarity with underlying technologies like transformer networks, attention mechanisms, and how they contribute to models’ abilities to generate coherent responses.
- - Experience with Retrieval-Augmented Generation (RAG) systems and understanding of how to optimize knowledge retrieval for improved model accuracy and speed.
- - Experience of working through the full lifecycle of building, testing, deploying, and scaling LLM architectures.
- - Experience building with cloud infrastructure technologies.
Benefits
- - Offers Equity
- - Offers Bonus
- - Remote work flexibility
- - Competitive and equitable compensation practices
About the company
Zapier puts the power of automation in your hands—no coding required. Take your workflows to the next level with our suite of automation tools.
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