Sr. IT Systems Engineer

Overview

Job Description

Responsibilities

• - Okta administration (primary responsibility): Implement SSO applications, manage onboarding/offboarding, and build automation workflows using Okta Workflows and Zapier.
• - SaaS Spend Optimization (core focus area): Implement automated workflows to monitor and enforce license utilization across the SaaS portfolio.
• - Identify and act on rightsizing opportunities (unused seats, duplicate tools, tier mismatches).
• - Build and maintain reporting to surface spend trends, renewal risks, and optimization wins for leadership.
• - Partner with Finance and team owners to develop a strategy for maximizing value from SaaS investments.
• - Automation development: Build tools and processes to eliminate manual work, automate user account creation, and integrate tools via API.
• - IT support triage: Resolve IT issues as they arise and build automations to eliminate recurring request patterns.
• - User account management: Perform provisioning and deprovisioning as part of onboarding/offboarding workflows.
• - Infrastructure improvement: Identify and implement enhancements to IT infrastructure and tooling.
• - SaaS tool management: Work across dozens of tools (Google Workspace, Jira, Slack, 1Password, Zoom, etc.).
• - Mac experience: Collaborate with the team to enhance and maintain the employee Mac experience.

Required Skills

• - Skilled IT Systems Engineer with 3+ years of direct hands-on experience in the roll-out, maintenance, and support of an expanding IT infrastructure.
• - Excellent communicator, with writing as the primary means of communication.
• - Relationship-driven, understanding the importance of building and maintaining trust across the organization.
• - Creative and resourceful, implementing simple and scalable IT solutions.
• - Solid at time management, balancing a variety of fast-moving projects.
• - Growth-oriented, keen to build processes that improve efficiency over time.