Staff Product Manager

Overview

Job Description

Responsibilities

• - Own the global strategy and roadmap for Affirm''s Bankruptcy and Hardships products — balancing compliance, operational resilience, and customer experience.
• - Build and scale a robust new bankruptcy service that supports the full lifecycle of bankruptcies and reduces manual effort.
• - Modernize our existing hardship experiences to make them faster, clearer, and more empathetic.
• - Lead a full-stack product remit: define and prioritize work across backend services (lifecycle automation, orchestration, models) and frontend experiences (agent tools and customer-facing flows).
• - Partner closely with Legal & Compliance, Risk, Recoveries, Collections, Ops and Engineering to translate regulatory and operational requirements into product outcomes.
• - Define product guardrails and governance to manage financial and operational constraints while protecting customer outcomes.

Required Skills

• - 6+ years of product management experience, ideally in regulated or compliance-sensitive financial products.
• - Experience creating clarity in ambiguous spaces, building 0→1 products, and scaling mature systems.
• - Proven ability to influence and align with engineering, design, legal, compliance and operational partners.
• - Track record of shipping complex products and technical fluency to define requirements and operational monitoring for backend systems.
• - Comfortable driving initiatives independently while collaborating across multiple teams.

Benefits

• - Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• - Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• - Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• - ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount