Technical Partnership Manager

Overview

Job Description

Responsibilities

• - Own a portfolio of technology and integration partners end to end: sourcing, evaluation, technical scoping, launch, and ongoing growth.
• - Identify and size partnership opportunities using real inputs — shared merchant overlap, attach rate, revenue impact, and build-and-maintain cost — and make a clear recommendation on what we should and shouldn't pursue.
• - Lead technical discovery with partners: understand their API surface, data model, and architecture well enough to scope a viable integration and flag risks early.
• - Translate partner opportunities into written specs and business cases that Product can act on, and represent the ecosystem's needs in roadmap conversations.
• - Partner with Marketing to turn every launch into demand — co-marketing, joint content, app listings, webinars, and events.
• - Build the enablement layer so Sales, Solutions, and Support can sell and service integrations confidently.
• - Serve as the escalation point for partner technical issues, triaging what Support handles, what Product needs to see, and what you can resolve yourself.
• - Own the number. You'll carry quarterly goals for partner-influenced pipeline and integration adoption, set in tandem with leadership.
• - Build the operating system for this function — tiering framework, partner agreements in concert with Legal, review cadence, and reporting.

Required Skills

• - 4+ years in technical partnerships, partner/solutions engineering, technical account management, product marketing, or a similar role where you owned both a commercial outcome and a technical conversation.
• - You're technical enough to be dangerous: comfortable reading API docs, reasoning about webhooks and data flows, poking at a sandbox, and holding your own with a partner's engineering team.
• - You don't need to ship production code, and we won't ask you to.
• - You've sized an opportunity and talked your own team out of a partnership.
• - You know that a long partner list isn't the same as revenue.
• - Experience in ecommerce or martech is strongly preferred; Shopify ecosystem experience is a real advantage.
• - You write well. Specs, business cases, and partner briefs are the job, not the overhead.
• - You've influenced a product roadmap without owning it, and you can explain how.
• - High attention to detail with a process- and solution-oriented mindset — you leave behind systems, not just relationships.
• - A demonstrated record of meeting and exceeding performance targets.
• - Experience with CRM and partner/opportunity management systems, preferably Salesforce.
• - Willingness and ability to travel, up to 20%.

Benefits

• - Salary range of USD $120,000 to $146,000 base plus variable compensation (30%) and equity regardless of location.
• - High growth startup - plenty of room for you to directly impact the company and grow your career!
• - Work from home (or wherever)
• - Fun - We’re passionate and enjoy what we do
• - Competitive compensation and opportunity for equity
• - Flexible paid time off
• - Health, dental, vision insurance