Trust & Safety Policy Manager

Overview

Job Description

Responsibilities

• - Own and maintain Runway's content policies, balancing user safety, creative expression, and operational feasibility
• - Translate policies into LLM prompts and continuously iterate to drive accuracy improvements
• - Track shifts in cultural and market norms and new use cases, and continuously evaluate and update policies accordingly
• - Build frameworks for ongoing policy review, ensuring policy remains nimble, accurate, and appropriate for Runway’s user base
• - Serve as the policy subject matter expert for key internal partners, particularly our enterprise enablement team
• - Translate Runway’s policies into clear documentation for internal teams, enterprise and API partners, and end users
• - Contribute to work across the broader team as priorities and needs evolve

Required Skills

• - 5+ years of experience in content policy, trust & safety policy, or a closely related field at a technology company
• - Strong understanding of content moderation systems
• - Hands-on experience using machine learning systems for content moderation, policy enforcement, or risk assessment
• - Excellent written communication skills, including ability to translate nuanced policy positions into clear, functional documentation
• - Strong ability to use data/statistics to inform policy decisions
• - Comfort with ambiguity and a track record of making principled decisions in fast-moving environments
• - Ability to act as a self-starter, taking initiative to identify opportunities to improve or build on processes and work products
• - Collaborative working style with the ability to influence cross-functional teams without direct authority

Benefits

• - Commitment to creating a space where employees can bring their full selves to work
• - Equal opportunity to succeed regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status
• - Competitive salary based on market rates