Account Executive, Strategic

Overview

Job Description

Responsibilities

• - Manage and develop client accounts in person to initiate and maintain favorable relationships with clients
• - Identify new business opportunities among existing customers, assigned accounts and assigned territories
• - Develop a thorough understanding of clients' needs and challenges, able to pitch the Docker value and help customers derive value metrics from proposed solutions
• - Ability to engage with multiple stakeholders within each account, build engagement plans and coverage maps for such stakeholders while having the confidence to sell to the C-Suite
• - Achieve and exceed financial targets, including revenue and profitability goals
• - Serve as the lead point of contact for all customer account management matters
• - Ensure timely and successful delivery of solutions according to customer needs and objectives
• - Work closely while partnering with cross-functional teams (including marketing, product development, renewals and customer service) to ensure a cohesive and comprehensive approach to market
• - Partnering with customers to publish customer stories where possible
• - Prepare timely and expected reports on account status and activities, including account plans and sales forecasts within Docker’s systems
• - Stay up-to-date with new product launches and ensure sales team members are on board
• - Relay client feedback regarding product service to the appropriate internal teams for quality service improvement

Required Skills

• - 8-10 years experience selling to large, complex F500 businesses, demonstrating a successful track record of meeting or exceeding targets, preferably in a similar industry or role
• - Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• - Experience delivering client-focused solutions to customer needs
• - Proven ability to manage multiple account management projects at a time while maintaining sharp attention to detail
• - Excellent listening, negotiation, and presentation abilities
• - Strong verbal and written communication skills
• - Trained in Command of the Message and strong mastery of the MEDDPICC methodology
• - You are a native French speaker, who is also fluent in English

Benefits

• - Freedom & flexibility; fit your work around your life
• - Designated quarterly Whaleness Days
• - Home office setup; we want you comfortable while you work
• - 16 weeks of paid Parental leave
• - Technology stipend equivalent to $100 net/month
• - PTO plan that encourages you to take time to do the things you enjoy
• - Quarterly, company-wide hackathons
• - Training stipend for conferences, courses and classes
• - Equity; we are a growing start-up and want all employees to have a share in the success of the company
• - Docker Swag
• - Medical benefits, retirement and holidays vary by country