Customer.io
Lead Recruiter, Go-To-Market Americas
Customer.io
$185k
Worldwide (Remote)

Lead Recruiter, Go-To-Market Americas

Overview

Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

Job Description

Hi, I’m Nick, Director, Talent Acquisition here at Customer.io! I’m looking for a Lead Recruiter, GTM to own the full hiring experience for our go-to-market and business operations teams, and to help shape how recruiting works at Customer.io. This is a full-cycle role with a strategic edge.

Responsibilities

  • - Own full-cycle recruiting across GTM and business operations functions, managing the process from kickoff through close
  • - Directly manage and develop a GTM Recruiter and a Contract Senior Talent Sourcer
  • - Partner with hiring managers and business leaders to define strong candidate profiles, set search strategy, and calibrate role expectations against market reality
  • - Drive a high-quality, consistent candidate experience from first outreach through offer
  • - Provide real-time market insights on talent availability, compensation benchmarks, and competitive hiring activity

Required Skills

  • - 7+ years of full-cycle recruiting experience, with meaningful depth hiring across GTM and business operations functions
  • - Demonstrated ability to manage a high-volume, high-quality requisition load across multiple functions simultaneously
  • - Strong business acumen; you understand what good looks like in revenue and operational roles and can assess candidates accordingly
  • - Proven ability to influence hiring managers and senior stakeholders with data, market insight, and clear thinking
  • - Experience mentoring or informally leading other recruiters, with a genuine interest in making the people around you better
  • - Highly organized and data-oriented, with experience using an ATS and recruiting analytics to drive decisions

Benefits

  • - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • - 16 weeks paid parental leave
  • - Unlimited PTO
  • - Stipends for remote work and wellness
  • - A professional development budget

About the company

Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.


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